Terms of sale
The Straps01 shop is open. You can order the straps and accessories available on the site.
Exploring the catalogue
You can browse watch reference information, explore straps and read our stories. Product availability, final prices, delivery charges and payment options must be checked before confirming your order. Browsing a product or requesting an availability alert does not place an order.
Compatibility information
Watch references and lug widths help narrow your search. They do not establish a universal fit: case shape, spring bars, integrated attachments and shaped end links also matter. Check the exact reference and product description, and contact us if anything is unclear or incorrect.
Purchases through external links
Straps01 does not sell watches. If you follow an Amazon link and buy there, your purchase is with the seller identified on Amazon, under that seller’s applicable terms. Some links earn us a commission; see our affiliate disclosure.
Seller
BotCow, sole proprietorship (entrepreneur individuel), SIREN 101 643 260, 173 rue de Courcelles, 75017 Paris, France. Email: [email protected].
Right of withdrawal
If you buy as a consumer, you have 14 days from the day you receive your order to withdraw from your purchase, without giving a reason. To withdraw, tell us within that period by email or with the model form below, then send the items back within 14 days of telling us, to the return address we give you in our reply. Return postage is paid by you.
We refund the price of the returned items within 14 days of receiving your withdrawal, using the payment method you used for the order, and the standard delivery charge if you return the whole order. We may wait until we have received the items, or proof that you have sent them. You may be responsible for any loss in value caused by handling the items beyond what is needed to check them. The right of withdrawal does not apply to items made to your specifications or clearly personalised. Full details are on our Shipping and returns page.
Legal guarantees
All items are covered by the legal guarantee of conformity for two years from delivery, and by the guarantee against hidden defects. To use them, write to [email protected] with your order number and a description of the fault. Return costs for a faulty or non-conforming item are paid by us.
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract.
To: BotCow, 173 rue de Courcelles, 75017 Paris, France, [email protected]
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:
Ordered on (*) / received on (*):
Order number:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.
Customer support and your account
Use My account to access your customer account. Keep your login details private. For help, write to [email protected] or use the contact form.
Useful information
Refer to Shipping and returns for delivery information, our legal notice for currently published operator details, and Privacy and cookies for information about your data.